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References & Resources
Initially this page was going to contain web usability guidelines and tips and some examples of sites with poor usability. However, there's already a wealth of excellent information about web usability that exists on the internet, and to replicate that information would be a waste of time. So I decided instead that it would be more valuable to dedicate a page to web usability resources on the internet. - 'cos they really do deserve a mention. [YL]
Recommended sites
Research Papers & Articles
Books
- Useit.com - by usability guru Jakob Nielsen. Also see Alertbox.
- Usability Basics - by US Department of Health and Human Services.
- Usability Presentations - by Dey Alexander. This site will be shutdown in April 2006.
- http://www.usability.com.au/
- Introduction to Usability - by Usability First
- Usability resources - by Monash University
- Web Usability - by The College of New Jersey
- A List Apart - Great site full of articles. Also see Topics: User Science: Usability
- The Usability Professionals' Association
- Web Accessibility Initiative (WAI) - by W3C
- IBM Ease of Use
- Improving Web Site Usability and Appeal - Guidelines compiled by MSN Usability Research
- Web usability: The basics - by Webcredible
- 456 Berea St
- Accessible Web Page Design
- WebAIM - Web Accessibility in Mind
- Web Usability OverSite
- Usability & User Experience Community - by the Society for Technical Communication
- Designing More Usable Web Sites - by The Trace Research & Development Center at the College of Engineering, University of Wisconsin-Madison
Research Papers & Articles
- Usability 101: Introduction to Usability - by Jakob Nielsen
- Return on Investment for Usability - by Jakob Nielsen
- How Big is the Difference Between Websites? - by Jakob Nielsen
- Misconceptions About Usability - by Jakob Nielsen
- What Does Usability Mean: Looking Beyond 'Ease of Use' - by WQ Usability
- Usability & Human Factors - by Dey Alexander
- Introduction to usability and user-centred design - by Dey Alexander
- What is the relationship between usability and accessibility, and what should it be? - by Dey Alexander
- Usability and accessibility: best friends or worst enemies? - by Dey Alexander
- Business Benefits of Usability - by Usability Professionals' Association
- Eye tracking Web usability - by Dan Farber
- Web Usability: A New International Standard - by User Focus
- Web Usability Standards: Guaranteeing Access to All Users - by Christina Schindler
- Improve Usability for Older Users - by Tim Fidgeon
- Accessibility First!A New Approach to Web Design - by Brian J. Rosmaita
- Understanding User Goals in Web Search - by Daniel E. Rose & Danny Levinson
- Gratuitous Graphics and Human-Centered Website Design - by Don Norman
Books
- Don't Make Me Think - by Steve Krug
- The Design of Everyday Things - by Don Norman
- Defensive Design For The Web - by 37 Signals
- Information Architecture For the World Wide Web - by Louis Rosenfeld and Peter Morville